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Band 70 der SGGP-Schriftenreihe: Outcome measurement
in the Canton of Zurich From the theory to practice
- Progress report on six years of development, implementation and experience
with routine inpatient outcome measurement The routine measurement of outcomes
of hospital care has strong methodological and organizational requirements.
Since the initiation of a comprehensive quality project in 1996, the Health
Authority of the Canton of Zurich gained valuable experiences with the development
of patient-oriented outcome indicators and benchmarking of results. The report
describes this project in detail, its method of working, as well as the process
and results of development, measurement and implementation of indicators. The
presentation of the theoretical framework and methodological lessons learned
is supplemented by a number of case-studies and key experiences with data collection
and benchmarking. Issues of policy integration, compensation, and improvement
activities that were established as response to outcome data are summarized
and readers are provided practical advice and pragmatic recommendations for
large-scale outcome measurement. 26 Fr. für SGGP-Mitglieder,
36 Fr. für Nichtmitglieder
Autoren: David L.B. Schwappach, Marc-Anton Hochreutener, Dieter Conen, Klaus
Eichler, Annette Blaudszun, Christian M. Koeck
Verlag SGGP, Bern, 2003, 98 Seiten
ISBN 3-85707-070-0
